Great question!

The Flossly is like using a smartphone instead of a landline… faster, easier, and way more convenient.

The Flossly makes flossing as easy as brushing your teeth, no time wasting, no hassle, no fingers in your mouth. Our 20,000 sonic vibrations per minute make easy work of plaque stuck between teeth and our ergonomic shape makes it as easy as ever to reach those back molars.

Dentists agree flossing is an essential part of a dental hygiene routine, so why not do it properly? With the side-to-side oscillation of the Flossly head, it means that you are getting a professional-level floss every time, we perfected your flossing so you don’t have to.

For detailed instructions on how to use your new Flossly, please refer to our “How To” page. You can access this through the website menu or by scanning the QR code inside your box! We have made an in depth video of everything you need to know to start your Flossly journey.

Quick Tips for new users:

Be gentle! This isn’t normal flossing where you have to do the work. Let the 20,000 sonic vibrations work for you, especially between those tight teeth. Use your teeth to control the pressure of The Flossly so you can easily control getting the head in and out of your teeth.

Tight teeth are normal! Everyone’s teeth are different, and some will be tighter than others. This is 100% okay and to be expected. With these teeth you may just need to apply a little bit of extra pressure with your teeth on the back of the Flossly so it can slide into those tighter gaps. Our floss is durable and shred resistant so you don’t need to worry!

That is one of the biggest misconceptions we hear all the time!

Water flossing is NOT a replacement for string flossing. It’s excellent for gum health, helping to massage your gums and reduce inflammation, which supports overall oral hygiene. But dentists agree it should be used as a COMPLEMENTARY tool, not a replacement.

Water flossing does not completely remove plaque or bacteria, especially in the tight spaces between teeth where the water can’t reach. String floss physically scrapes plaque along the gum line, which is essential for preventing cavities and gum disease.

So if you have a water flosser, that’s great! But please don’t neglect proper, routine flossing to ensure your teeth and gums stay truly healthy.

Absolutely. Flossly isn’t just a tool, it’s an investment in your long-term oral health. By making flossing easier, faster, and more consistent, it helps prevent gum disease, cavities, and plaque buildup.

Regular use can save you time, discomfort, and even costly dental treatments down the line. Think of Flossly as a small daily habit that pays off in a healthier, brighter smile for years to come.

Returns

We have a 30-day happiness guarantee, which means you have 30 days after receiving your item to request a return. If you are not happy with your purchase for any reason, please let us know and we will aim to rectify it as soon as possible.

To start a return, you can contact us at support@theflossly.com . 

Warranty

We offer a 1-year warranty that will cover all standard use and all manufacturing defects, but will not cover product misuse or lost items. If you ever encounter any issues with your Flossly products, please contact us at support@theflossly.com.

Please see our full Warranty policy at the bottom of this page.